Midwest Dental supports great local dentists across the United States. Our culture of joy sets us apart from other dental organizations. Joy leads to better care, better ideas, and better outcomes. It creates wonderful patient experiences and rewarding careers.
The Customer Experience Center (CEC) Team Lead is a position that can focus on the needs of our practices and patients while committed to building a supportive work environment. The position will spend half the time answering incoming calls and making outgoing calls to build practices’ hygiene schedules. The other half of the time will be supervising CEC representatives to ensure calls are handled correctly, coaching where necessary and ensure smooth operations within the designate team.
Education and/or Work Experience Requirements
Required Knowledge and Skills